Skip to main content
Email

The latest news in Healthcare IT – straight to your inbox.

Home
  • Main Menu
  • Subscribe
  • Topics
    • Video
    • Analytics
    • Artificial Intelligence
    • Cloud Computing
    • EHR
    • Government & Policy
    • Interoperability
    • Patient Engagement
    • Population Health
    • Precision Medicine
    • Privacy & Security
    • Telehealth
    • Women In Health IT

Regions

  • ANZ
  • ASIA
  • EMEA
  • Global Edition
Global Edition
Connected Health

Connected health tools help seniors, but a digital divide persists

New research shows the need to "carefully consider the unique characteristics of older adults" when developing and deploying digital health tools, according to JAMA Network.
By Nathan Eddy
January 30, 2025
10:57 AM

Photo: Seizavisuals/Getty Images

Most adults aged 50 to 80 in the United States are now using digital health technologies (DHTs), with patient portals leading adoption rates, according to a study published in JAMA Network Open.

The analysis, based on data from over 2,100 participants and conducted by University of Michigan and Veteran Affairs Ann Arbor Healthcare System, also revealed significant disparities in usage driven by race, income, education, and geography.

The study found 81 percent of older adults reported using at least one form of DHT, including telehealth services (49%) and mobile health apps (44%).

While younger participants in the 50 to 59 age range were more likely to adopt these tools than those aged 60 and older, gender also played a role, with women outpacing men in usage.

However, the findings also uncovered concerning racial and ethnic disparities: Just 11% of Black respondents and 12% of Hispanic respondents reported using DHTs, compared to 70% of white respondents.

Researchers attributed the gap to factors like medical mistrust, language barriers, and systemic inequities.

"Various factors may contribute to this finding, including medical mistrust among Black patients leading to decreased engagement with the health system and increased reliance on DHTs," the study noted.

Socioeconomic factors further shaped adoption patterns. Older adults with higher incomes and educational attainment were more likely to engage with digital health tools, while those with annual incomes below $60,000 showed significantly lower usage rates.

Urban residents were also ahead of their rural counterparts, where limited broadband access remains a challenge.

"This study highlights the need to carefully consider the unique characteristics of older adults when developing and deploying DHTs to avoid worsening the digital divide," the report noted.

The findings echo broader trends highlighted by the National Poll on Healthy Aging conducted in 2o23, which documented a jump in patient portal usage to 78 percent in 2023 from 51 percent in 2018.

Despite this growth, the persistent digital divide in healthcare continues to raise questions about equitable healthcare access, particularly for underserved communities—something health systems including Michigan’s Henry Ford Health are looking to answer.

Addressing these gaps is critical for improving healthcare outcomes, with expanding access to DHTs helping empower older adults to take a more active role in managing their health, enhance preventative care, and support aging in place.

Digital tools including AI-powered care navigation platforms can also help providers guide senior patients through complex healthcare systems, improving access, utilization, and preventive care by addressing challenges such as isolation, transportation, and financial barriers.

A 2022 report in Translational Behavioral Medicine found that while older adults increasingly use digital health technologies to enhance care and self-management, ageist beliefs and practices have perpetuated a "digital health divide,".

The paper called for evidence-based strategies to promote inclusion in research, clinical practice, and training.

Nathan Eddy is a healthcare and technology freelancer based in Berlin.
Email the writer: nathaneddy@gmail.com
Twitter: @dropdeaded209

Topics: 
Connected Health, Patient Engagement, Telehealth

More regional news

Patient does a virtual care consult

Castlight Health intros virtual urgent care for members

By
Mike Miliard
April 18, 2025
HIMSSCast logo

HIMSSCast: Should every healthcare organization have an AI strategy?

By
Mike Miliard
April 18, 2025
Nurse checks tablet to communicate on shift

Zoom launches agentic AI-powered mobile comms for frontline staff

By
Andrea Fox
April 18, 2025
Want to get more stories like this one? Get daily news updates from Healthcare IT News.
Your subscription has been saved.
Something went wrong. Please try again.

Top Story

Nurse checks tablet to communicate on shift
Zoom launches agentic AI-powered mobile comms for frontline staff

Most Read

2025: AI enhances personalized care; caregiver experience in the spotlight
Millie secures $12M to expand its maternity care platform
Texting the CEO proves wildly popular at Banner Health
DEA's draft special telehealth reg rule should be tossed, healthcare orgs say
How one practice helps care for almost half of New Mexico's pregnancies with telemedicine
Thailand's first int'l private hospital goes 'all the way' with EMR

Research

White Papers

More Whitepapers

Telehealth
Create secure, connected omnichannel communications
Telehealth
Let us guide you to HIPAA compliance
Cloud Computing
How a cloud communications platform puts connection at the center of care

Webinars

More Webinars

Analytics
Standby Eligibility and Claims Solutions: Diversify Your Risk & Ensure Business Continuity
Interoperability
Nursing Leadership, Operational Innovation, and Emerging Technologies with AONL
Artificial Intelligence
Loving the AI Revolution: How Automation is Humanizing Healthcare and Improving Provider Well-Being

Video

Ilir Kullolli, Stanford Medicine Children's Health_Las Vegas skyline Photo by halbergman/E+/Getty Images
HIMSS-ACCE working together to advance digital health
Vik Bajaj, Foresite Labs_Medical research Photo by Edward Jenner/pexels.com
Healthcare research is being affected by federal budget cuts
Priyanka Jain, Evvy_Hand holding sample vial Photo courtesy of Evvy
How one women's health startup tests fertility outcomes
Keisuke Nakagawa, UC San Diego Health_Las Vegas skyline Photo by halbergman/E+/Getty Images
Can technology help bring the human touch back to medicine?

More Stories

Lee Kim, HIMSS_Las Vegas skyline Photo by halbergman/E+/Getty Images
Past year's data breaches often stemmed from remediable cybersecurity gaps
Cathy Menkiena, Health Catalyst_Las Vegas skyline Photo by halbergman/E+/Getty Images
Innovative – and useful – tech is key to empowering care teams
Sameer Sethi of Hackensack Meridian Health on AI
Hackensack Meridian Chief AI Officer on the intersection of business and technology
Doctor checking and tracking information on a computer
HHS updates regulatory guides for the safe use of EHRs
Sameer Sethi, Hackensack Meridian Health_Computer neural network concept Photo by dan/Moment/Getty Images
Chief AI Officer on becoming one and working with the C-suite
Businessperson signing piece of paper
White House releases guidance on federal AI use and procurement
Dr. Ateev Mehrotra of Brown University School of Public Health on telehealth policy
Brown University policy expert talks about the future of telehealth flexibilities
Micky Tripathi, former HHS acting chief AI officer
Former National Coordinator headed to Mayo Clinic, reports say
Home

More News

  • MobiHealthNews
  • Healthcare Finance News
  • Healthcare Payers News

Newsletter Signup

HIMSS25 European Health Conference & Exhibition
HIMSS25 European Health Conference & Exhibition
Get ready for knowledge-sharing, all the latest innovations, and in-depth demos with Europe's most influential healthcare community.
10 - 12 June, 2025 | Paris
Learn More
AI in Healthcare Forum
AI in Healthcare Forum
The HIMSS AI in Healthcare Forum cuts through the hype to showcase real-world examples illustrating the transformative potential, and realistic challenges of AI application across the care continuum.
10 - 11 July 2025 | New York
Learn More

Footer Menu

  • About
  • Advertise
  • Reprints
  • Contact
  • Privacy Policy

© 2025 Healthcare IT News is a publication of HIMSS Media

X

Topics

  • Video
  • Analytics
  • Artificial Intelligence
  • Cloud Computing
  • EHR
  • Government & Policy
  • Interoperability
  • Patient Engagement
  • Population Health
  • Precision Medicine
  • Privacy & Security
  • Telehealth
  • Women In Health IT

Career

  • Events
  • Jobs
  • Research Papers
  • Webinars

More

  • About
  • Advertise
  • Contact
  • Special Projects
  • Video

Regions

  • ANZ
  • ASIA
  • EMEA
  • Global Edition

The Daily Brief Newsletter

Get daily news updates from Healthcare IT News.

Search form

Top Stories

Nurse checks tablet to communicate on shift
Zoom launches agentic AI-powered mobile comms for frontline staff
HIMSSCast logo
HIMSSCast: Should every healthcare organization have an AI strategy?
Vik Bajaj, Foresite Labs_Medical research Photo by Edward Jenner/pexels.com
Healthcare research is being affected by federal budget cuts