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The round-the-clock service, powered by technology from Fabric and integrated with Castlight's benefits navigation app, offers chat-based visits delivered by licensed physicians and nurse practitioners.

Business school professor Joe Peppard penned a Wall Street Journal op-ed recently, making the case that many companies shouldn't necessarily be investing in AI – because many aren't well-positioned to succeed with it. What about healthcare providers?

Also, Victoria is piloting digital health training for public health workers. 

Surescripts becomes a QHIN while Redox joins CommonWell. Also, the Sequoia Project releases a payer-to-payer FHIR API Compliance Readiness Checklist 20 months ahead of a key CMS data exchange compliance deadline.

The initial expiration of MITRE's contract for the Common Vulnerabilities and Exposures Program was a shock to many cybersecurity experts. But the Cybersecurity and Infrastructure Security Agency quickly pledged that there would be no lapse in service.

The CAIO should not just understand both of those disciplines, but intuit what AI is good and bad, what's scalable and whether it's the right fit, says Sameer Sethi, the New Jersey health system's chief AI and insights officer.

ASTP has released the 2025 SAFER Guides, which aim to improve health systems' adherence to electronic health record best practices. They were updated by clinicians with informatics training and informaticians with clinical experience.

Dr. Ateev Mehrotra, chair of the school's department of health services, policy and practice, discusses the frustrations and promise of telehealth reimbursement and regulation – and describes how the current situation is stifling virtual care innovation.

Micky Tripathi, who also served as acting chief artificial intelligence officer at HHS, is said to be in line for the new chief AI implementation officer role at the Minnesota healthcare innovator.

Northern Health in Melbourne has replaced its legacy system with AI-assisted coding.