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In the test, 74% of clinicians said the ambient and genAI technology reduced their levels of burnout and 95% wanted to continue using the technology. Further, clinicians used 25 non-English languages.

After staff and program cuts at the U.S. Department of Veterans Affairs, lawmakers showcased how the loss of funding and employee expertise could affect care delivery for vets, data security for patients and more.

With the EHR technology, the health system achieved a new patient acquisition boost of 19% through its website and has quadrupled its online booking completion rate.

Researchers and developers have announced artificial intelligence tools that aim to shrink the time mental health providers spend on administrative tasks, provide faster triage, support clinical decision-making and improve patient access. 

Sherene Schlegel, RN, chief operating officer and chief nursing officer for virtual care and digital health at the 51-hospital health system, offers a tour of its comprehensive telemedicine offering. She explains the program's evolution and highlights big results.

Robert Slepin, chief digital officer at SE Health and an emeritus CIO adviser at Epic, describes the key aspects of digital transformation that provider organizations need to understand, the primary technologies involved and how to best organize such a comprehensive effort.

Chris Whelchel, a consultant with expertise in helping health systems with these varied challenges, shares advice that CIOs and other IT leaders at provider organizations can put into place now to help achieve results.

Artificial intelligence agents coordinating tasks across healthcare workflows were the talk of HIMSS25. In the year ahead, AI is expected to progress cautiously beyond ambient listening to effect new automation in electronic health records.

The third in a three-part series, UNC System Director For Analytical Solutions Greg Kuhnen teams up with UNC Manager of Data Science Engineering Ram Rimal to discuss ensuring responsible adoption of AI.