Patient Engagement
Sponsored
04:26 pm
February 11, 2025
Healthcare organizations (HCOs) continue to face challenges in hiring and staffing retention, compounded by patients’ shifting expectations. Best-in-Class HCOs with “next-gen” patient care programs that deliver excellent clinical results and patient experiences through deploying artificial intelligence (AI) and automation are...
Robust information security protocols and innovative solutions that can streamline operations, ensure scalability, and deliver cost-effective care are essential in this complex environment.
Sponsored
01:51 pm
October 29, 2024
With healthcare costs escalating, patients expect the same convenience, personalization, and accessibility seen in other service sectors. Providers must now compete on experience, offering on-demand, anytime, anywhere engagement through digital channels.
Learn how these smart technologies can reduce clinicians’ stress and bring the right treatment to the right patient at the right time in this Stryker executive brief.
Sponsored
02:18 pm
October 17, 2024
When hospitals and health systems can integrate pertinent patient data into electronic health records (EHRs), they can deliver better patient outcomes at lower costs. However, managing unstructured patient data such as medical images and scanned records from outside providers poses a challenge to achieving this goal.
Sponsored
02:13 pm
October 17, 2024
According to recent HIMSS Market Insights research, healthcare leaders’ top goals are improving patient outcomes and optimizing clinical workflows and performance. However, managing unstructured data, medical images and other content, as well as the inability to exchange information with stakeholders outside their own systems, are...
This webinar will focus on a sweet spot for the business impact of Gen AI, namely, customer service. We will talk about big trends and show you a radically new way to adopt Gen AI and KM together in a risk-free manner and create quick business value. Additionally, we will showcase a compelling case study from a healthcare industry innovator and...
While businesses in other industries are deploying AI to improve consumer experiences, McKinsey and Harvard research shows that many healthcare organizations (HCOs) are reluctant to adopt AI partly because of distrust in the technology. As healthcare continues to transition to value-based care models, patient relationship management (PRM) is...
Sponsored
02:26 pm
August 13, 2024
For call center customers, a great experience starts with skilled, efficient, experienced agents. Most agents need access to multiple channels and apps simultaneously: internal interfaces like a CRM and knowledge base as well as external engagement channels like social media and web chat accounts.
Sponsored
03:15 pm
June 04, 2024
Healthcare organizations (HCOs) continue to face challenges in hiring and staffing retention, compounded by patients’ shifting expectations. Best-in-Class HCOs with “next-gen” patient care programs that deliver excellent clinical results and patient experiences through deploying artificial intelligence (AI) and automation are...
