Privacy & Security
As the number and severity of cyberattacks, including ransomware attacks, increase, many healthcare organisations are realising that they need to not only protect against cyberattacks, but also to plan for cyber resilience – being able to recover quickly and remain operational in case of an attack. Creating a more cyber-aware organisation...
When healthcare organizations (HCOs) digitize signature capture and patient consent during patient registration, they can save significant time and money. By transitioning away from paper forms, HCOs can streamline essential data capture workflows, saving patients of all ages and abilities valuable time while decreasing frustration and the...
As HC organizations move applications, data, and workloads to the cloud, data management and protection should remain front of mind. Cyber and ransomware attacks have increased, telehealth has increased, and costs have increased…so what can be done to ensure security, enhance patient engagement, while reducing costs?
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In healthcare, collaborative communications are critical for success. Members of a care coordination team must work together closely and share information with one another to ensure positive patient outcomes – while still staying compliant with HIPAA regulations. Using non-compliant channels for communication between care teams can result in...
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The No Surprises Act, which seeks to increase transparency regarding medical billing and patient cost-sharing responsibility, was signed into law in late 2020 and went into effect January 2022. Although the No Surprises Act seeks to relieve some of the worries patients have about cost of care, it creates increased pressure on healthcare payers and...
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Having a proactive, comprehensive disaster resiliency plan that identifies, protects against and detects threats can avoid or minimize the impacts of disasters of all sizes.
Many EHR problem lists have duplicate entries, outdated diagnoses and other information unrelated to a patient’s present condition, leading to confusion and frustration for clinicians.
Healthcare organizations are facing a crucial deadline to address network and API security requirements tied to the 21st Century Cures Act. Healthcare providers and payers must give patients easier access to their health data and put security in place to guard that data – or face noncompliance penalties.
Healthcare organizations are profitable targets for cybercriminals because of the vast amounts of personal health information (PHI) they store for members. The challenge lies in balancing the need for improving patients’ digital experiences with the importance of having appropriate security measures in place to prevent healthcare fraud and...
A large health insurance company introduced an innovative Health Rewards program that gamified good health behavior with reward points for gift cards. Unfortunately, the CAPTCHAs added to the site’s login page were no match for automated credential-stuffing cyberattacks that breached thousands of customer accounts and fraudulently redeemed...