Quality and Safety
UC San Diego Health works with clinicians, patients, designers and IT teams to develop digital tools that improve patient experience, says Keisuke Nakagawa, director of strategic impact at UCSD and a HIMSS25 Changemaker.
Ethical and equitable use of open data is a critical challenge for AI development in healthcare, requiring global collaboration to balance innovation with privacy and security, says Antoine Tesnière, professor at George Pompidou European Hospital.
Global awardees reflected on their transformation journeys as HIMSS CEO Hal Wolf emphasized how achieving Stage 6 and 7 validations helps advance healthcare quality and accessibility.
The hospital's central goal of improving patient engagement and care quality has helped it achieve Stage 7 on the AMAM maturity model and more. Jong-Soo Choi, CTO of the Korea health system and a HIMSS25 Changemaker, explains.
Dr. Colin Banas, chief medical officer at DrFirst, says mental health providers quickly adopted telehealth during the pandemic. Now he says he thinks AI agents can help understaffed offices with triage and prescription management.
The society's vision and mission highlight how data can improve population health and will also inspire the next generation, says Nelita Iuppa, Cleveland Clinic's executive director of informatics and a HIMSS25 Changemaker Awardee.
Clinical and technology leaders from leading health systems compared notes and learned together at the HIMSS25 AI in Healthcare Forum.
Rita Sharma, chief product officer at Pager Health, says health plans that are transparent and offer access to care and member benefits have great Net Promoter Score results.
Much-needed virtual care to underserved Indigenous communities is in development in the Whitecap Dakota First Nation, reports Ivar Mendez, director of Canada's Virtual Health Hub.
The model also underscores closed-loop processes, enhancing AI and telemedicine security, notes Dr Min-Che Tung, chief superintendent of Tungs' Taichung MetroHarbor Hospital.
