Workflow
After a perplexing visit to the emergency department, one patient takes a critical look at the ways electronic health record design can lead to workflow processes that just don't make sense.
With a combination of vendor-developed and homegrown apps, Penn Medicine has a varied mobile device landscape -- that poses challenges for security, but offers opportunities for smoother clinical workflow and improved outcomes.
With an updated care management suite and a so-called "open platform," NextGen takes aim at software flexibility and usability.