Patient Engagement
The round-the-clock service, powered by technology from Fabric and integrated with Castlight's benefits navigation app, offers chat-based visits delivered by licensed physicians and nurse practitioners.
In the test, 74% of clinicians said the ambient and genAI technology reduced their levels of burnout and 95% wanted to continue using the technology. Further, clinicians used 25 non-English languages.
Healthcare organizations need to increase revenue while cutting expenses and find ways to personalize the patient experience.
Physicians at all eight of its hospitals can use one viewer to see almost all clinical imagery. Patients can view images in the patient portal, too – and 11,000 do so each month.
Nearly half of U.S. counties have no cardiologist nearby. A telecardiologist working at the heart of virtual care and cardiology today shows how the technology is helping with this and other challenges.
8c93.jpg "Tungs’ Taichung MetroHarbor Hospital's HIMSS EMRAM Stage 7 team")
The hospital will also be aiming for Stage 7 INFRAM soon.
"On average, only half of patients with chronic disease adhere to their care plans and medications as instructed," says one doctor. "Patients expect on-demand support, and that is not how most health systems operate today."
With the EHR technology, the health system achieved a new patient acquisition boost of 19% through its website and has quadrupled its online booking completion rate.
The new telemedicine site offers extremely short wait times and enables providers to see nearly twice as many patients as they would in the same period for in-person visits. And it beats the overhead and infrastructure costs of a new physical location.
Researchers and developers have announced artificial intelligence tools that aim to shrink the time mental health providers spend on administrative tasks, provide faster triage, support clinical decision-making and improve patient access.
